Let’s get you back to drawing.
For help with AR Drawing: Learn to Sketch, email the developer, HALIMA BELMATRAG. Use the address below for app issues, privacy requests, or a correction to this website.
What to include in a support email
- Your iPhone or iPad model and iOS or iPadOS version.
- The installed app version, if available.
- What you were trying to do and what happened instead.
- The steps that reproduce the issue.
- For a website correction, the page URL and the wording to review.
Please do not email passwords, full payment details, or private photos you do not want to share. If you attach a screenshot, remove personal information first. We do not publish a guaranteed response time.
Common support questions
My camera reference looks misaligned. What should I check?
Check that the phone mount and paper are still. Pause and realign the guide against two pencil landmarks before continuing. The setup guide on this website explains lighting, mounting, and opacity.
Where can I manage an Apple subscription?
Use the subscription controls in your Apple account. On iPhone or iPad, open Settings, tap your name, then Subscriptions. Apple’s support page below gives the current steps.
How do I request a refund?
For App Store purchases, follow Apple’s refund request process. Eligibility and decisions are handled by Apple. Do not send your Apple password or full card details to the app developer.
Useful links
- Set up AR drawing and fix a shifting reference
- Apple: cancel a subscription
- Apple: request a refund
- App privacy policy